Standard business software is fine for business that have standard practices and procedures. The minimal customization allowed in off-the-shelf products works well and lets a business include the name, logo, tag line, and contact information on invoices, receipts, and digital marketing. Problems develop when the business is unique and does not fall into standard categories. The cause of missed invoices, lost inventory, or work orders not reaching the technician is lack of full integration because the software is not ideal.
How to Fix the Problem
There are three ways to fix this situation. The business can adjust procedures to suit the software. This fix defeats the purpose of being unique. It is also not efficient for the business. Changing how things are done confuses staff, diminishes the quality of the product, and eliminates the natural component of the business that made it stand out among the competition.
The second option is cost-effective and is quick to implement. An experienced software development company, such as Mintec Systems, can provide a few custom applications that are integrated into the existing system and the business software. This is referred to as semi-custom software. A programmer learns what the business needs and creates applications that suit those specific needs. A small investment takes the standard software beyond original limitations.
Custom Systems from the Ground Up
This last option requires the highest investment in resources and time. Developers create a completely customized system and software that no other company can use. It is designed to meet the needs and preferences of one company. The extent of custom systems means this option is typically only for large corporations, international businesses, or a business that matches no others on the planet. There is more than the expense to be considered.
The process goes through several stages and can take up to two-years to complete. The discovery stage requires input from all department heads and shareholders, so developers get familiar with every aspect of the business. The system is then designed and built. After those stages, testing, implementation, training, and monitoring follow. It is not uncommon for adjustments to be needed once the system goes live.